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Top CityLine Hotel Alsterhof Berlin

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Top CityLine Hotel Alsterhof Berlin
User Rating
4.0
out of 5
Top CityLine Hotel Alsterhof Berlin [edit info]
Augsburger Strasse 5
Berlin, Germany
Description:If you are planning for an ideal holiday destination in Berlin, the Alsterhof Hotel is a perfect place for you to reside and explore the surrounding areas. Situated in the heart of Berlin, the Alsterhof Hotel is a stone's throw from Kudamm. The hotel is just 200 metres from KaDeWe as well as 300 metres from the Gedachtniskirche and Europcenter. In the hotel's 200 rooms and suites you will find an oasis of tranquillity in a large and turbulent city. All rooms are comfortable and equipped with modern amenities. Take a seat and enjoy the stylish atmosphere of Alsters Restaurant. The kitchen offers a range of carefully selected regional and international dishes. The Scala Bar in the foyer is a popular meeting place and chill-out area for all occasions. Refresh your senses and relax in the aromatic steam bath and the sauna with light and sound stimulation. After being refreshed in the experience-shower and visiting the solarium, enjoy the massage couches and be inspired by beautiful music.
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Pets Allowed, Airport shuttle, Handicap Accessible, Concierge, Tour Desk, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Non-Smoking Rooms, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Sauna, News Stand, Mini Bar, Cable / Satellite TV, Secretarial Service, In Room Movies, Connecting Rooms, Porters, Meeting Rooms, Hair Dryer, Complimentary Toiletries, Modem / Data Port, TV, Laundry service
Description:
Only a few steps from Kurfuerstendamm and 200 metres from the famous shopping center KaDeWe, our TOP Cityline Alsterhof Hotel offers cosy and comfortable facilities for a successful and relaxing stay in Berlin. Cultural highlights like “Gedaechtniskirche”, “Brandenburger Tor” and “Philharmonie” are as close as shopping facilities and Restaurants or Bars for every taste. After a long day in the busy city you can relax in our sauna or steam bath, book a Massage or get spoiled in our nice Restaurant, cosy Bar, typical Berlin pub or – on sunny days – in our quiet and green beer garden. Plan your next eventfull day with help of our concierge or at the Internet Terminal in our lobby, that you can use free of charge. Any questions left? We are happy to be at your service. Welcome to Berlin!
Cancellation Policy:
In case you will cancel your booking after the cancelation deadline we will charge 80% of the first night. In case of fair dates a cancellation free of charge is possible until 7 days before arrival. After the cancellation deadline we will charge 100% of your total stay as cancellation fee.
Facilities:
Lift/elevator, Pets accepted, Dogs allowed, Credit card accepted, Garage, Shuttle service from and/or to the airport, Shuttle service from and/or to the railway station, Shuttle service, Baby sitter, Internet/Email services, Bar, Restaurant, Barbecue, Laundry service, Gift shop, Room service - limited hour, Front desk - safety deposit box, Front desk - 24 hour, Front desk - fax service, Concierge, City tour, Newspapers, City guide, City maps, Tourist information, Luggage room, Multilingual staff, Conference room, Meeting room, Banqueting service, Fitness room, Sauna, Steam bath, Solarium, Heating, Cot available upon request, Hairdryer in room, Safe, Non-smoking rooms available upon request, Non-smoking rooms, Mini bar, Direct dial phone, Telephone, Internet plug, High speed Internet connection, Radio, Colour TV, Pay TV, Writing desk, Groups welcome

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User Reviews:
From: Doris
Date of Stay: March, 2008
It was good, clean and in a good area. It was close to transportation, shops, and restaurants.
 
From: Mark
Date of Stay: January, 2006
In room safes are antiquated and they charge for them. They should provide real soap bars and shampoo bottles, not the dispensers. Would not stay there in the summer as there is no A/C.
 
From: Markus
Date of Stay: November, 2005
For West-Berlin, Kudamm and KaDeWe-area very good location. Clean room, but a very small bathroom.
 
From: Robert
Date of Stay: October, 2005
The hotel was in a perfect location for us. It was clean and comfortable. It was exactly what I would expect from a three star hotel.
 
From: Anne
Date of Stay: October, 2005
Perfect hotel for people who love shopping sprees to KaDeWe, adequate 3 star rating.
 
From: Elena
Date of Stay: August, 2005
very nice hotel, would definitely recommend it to friends
 
From: kc
Date of Stay: July, 2005
inconsistency in staff friendliness (night shift was much nicer than day/morning shift). perhaps there is a need for more staff training, as they were not informed about how to treat customers. at check-in, i was "overlooked" for 20 minutes by two staff members while they helped another demanding tour guide leader. twice, i was told by another staff member that i was not to receive soap until the morning; at check out, i was advised that i took something from the mini-bar (which, i did not, and needed to dispute). frustrating experience (even for a decent german speaker!)
 
From: Henry
Date of Stay: June, 2005
Good location if you want to stay near the kurfestandam which is the major shopping avenue in Berlin close to all of the major subway systems of Berlin rooms are small and do not have air conditioning
 
From: Cathy
Date of Stay: June, 2005
This is the second time I've asked for a 3-star hotel and had a "You've been upgraded" note. Both times the 4-star hotel fell short of what I'd expect from a 4-star hotel. In this case, as in the other, the hotel was fine BUT, for example:- the first person I asked at the front desk to check about a train schedule told me to walk 1o m inutes over to the train station to check myself- the bathroom had what I assumed was liquid soap at the sink which needed to be moved to the shower and then moved back to the sink. There were no other bathroom amenities - no shampoo (perhaps the soap was good as shampoo but there was absolutely no label on the container), no body lotion, nothing.- Though the hotel had notes that they were committed to environmental protection and I asked the front desk NOT to change my towels the towels were changed anyway.Having said all that, the hotel was clean, the bed was comfortable, the location was good.
 
From: John
Date of Stay: June, 2005
Overall, it was a good stay. I felt the location was good for this hotel. It was well kept, and for the most part efficiently run. However, I believe a 4 star rating on a hotel should be indicative of 4 star service, which I felt was not the case here. It seemed obvious that at least a couple of people at this hotel would rather not be working there. They were not very helpful, and certainly lacked warmth. I travel a LOT and there is nothing that makes me more homesick at hotels than speaking to receptionists and knowing I'm the only friendly person in the room.
 
From: Anders
Date of Stay: June, 2005
Great hotel if you're looking for a place to stay. It could be a bit noisy in the morning from the street, but after a good night out it won't bother you too much.
 
From: Peter
Date of Stay: June, 2005
This is really more a three than four star hotel. Rooms were ok but not more than that; bathrooms inadequate and rooms got very warm ans stuffy. Location is excellent. Staff was stupid on check in and never seemed to improve much.
 
From: Sharon
Date of Stay: June, 2005
We enjoyed our stay at the Alsterhof very much. Everyone tried to make our visit very pleasant. Our room was comfortable, on the quiet side of the building and the hotel is near to everything in Berlin West.
 
From: Brandy
Date of Stay: June, 2005
We had a good stay at the Alsterhof. Nice hotel and very close to shopping. Underground station is nearby to connect you with all the other attractions of the city.
 
From: dennis
Date of Stay: May, 2005
The best thing was location; far enough away from the city centre that it was quiet at night, and yet close enough that a five minute walk puts you right in the heart of Berlin.
 
From: Kurt
Date of Stay: May, 2005
Good location, clean room, good service but the room was small.
 
From: David
Date of Stay: February, 2005
Hotel Alsterhof in Berlin offers an excellent option for business travelers who are not looking for anything special beyond comfort, cleanliness and good location. Rooms are small, so not ideal for families.
 

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