| From: Vanessa Civicchioni, Gibraltar |
| Date of Stay: October, 2008 |
| The Hotel was lovely, our room a top floor Jr Suite with 2 balconeys with canal view. Service was great, staff very helpful in planning outings and show bookings. Breakfast was served at the room and was very nice. In general our stay exceeded our expectations, and we shall certainly be returning. I totally recommend this Hotel. Its location is beside San Marco and in the late afternoon you can hear the gondoliers singing and the Bells ringing from the Clock Tower..... wonderful! |
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| From: VT, Portugal |
| Date of Stay: September, 2008 |
| Very nice hotel, near st. marcos (200 meters), in the middle of everything, restaurants, bars, gondola service, shopping,and also with a private water taxi to Marco Polo airport. Rooms are well decorated, spacious, silent. Breakfast is served in room. |
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| From: Eliana Saad Abboud, France |
| Date of Stay: July, 2008 |
| rooms were spotless.excellent service.the reception and the concierge went out of their ways to make our stay a very friendly and refined one.many thanks.excellent value. |
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| From: RM, United Kingdom |
| Date of Stay: April, 2008 |
| Rooms are first class and location is perfect. There was a bad drain type smell in public areas and although reported nothing was done |
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| From: PN, Portugal |
| Date of Stay: November, 2007 |
| The price does not reflect the quality of the room. €280 per night for a 4 star Hotel, is not a bargain. I do not mind to pay such an amount, if the room was a really junior suite, as advertised. Furthermore for a canal view, I was asked more €80 per night (I didn't accept). A positive aspect of our stay was a champagne bottle and a fruit cake offered, once I mentioned that we were in Venice to celebrate our 25th years of marriage. |
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| From: RS, France |
| Date of Stay: August, 2007 |
| Cet hôtel ne présente l'avantage que d'être bien situé. Pas d'eau chaude durant 4 jours ce n'est pas sérieux pour un 4*. Le petit déjeuner laisse parfois à désirer. |
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| From: AP, France |
| Date of Stay: August, 2007 |
| Premier abord l'hotel ne paye pas de mine mais les chambres sont comme sur les photos, l'hôtel est très bien situé près de la place Saint Marc sa localisation n'a pas été compliquée.L'hôtel correspond bien à la description du site, le personnel à l'acceuil est très agréable mais nous avons été un peu déçu du service d'étage (Nous avons demandé à ce que quelqu'un vienne, sans suite!) Nous retournerons volontier dans ce petit hôtel ou nous avons passé un très très agréable séjour. Nous le recommandons vivement! |
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| From: Hervé Combal, Brazil |
| Date of Stay: July, 2007 |
| As the airconditionning was out of order, the manager upgraded us in another hotel of their group, nextdoor as well located as the "Ponte dei Sospiri", mantaining the negotiated rate. Finally we stayed in the penthouse of the "Dona Palace" with terrace and Jacuzzi, and they even bought champagne to apologize about the air conditionning break down. |
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| From: Florian Liewehr, Austria |
| Date of Stay: May, 2007 |
| The staff behind the counter could use some tips on how to welcome guests, but the rest of the staff was very good. We had no idea of the amount of building going on and it was very noisy from that. Also being on the first floor you could hear everyone and their echo that walked or stood on the bridge outside the window. Also it should be noted that the computers have been taken out of the rooms. These were the only bad points though. After walking all day and night the tub was a treat to relax in and the city is so fantastic that you have to be happy there. Also a lot of very good small hidden places to eat near the hotel. The hotel was nice try HARD not to stay on the first floor unless you enjoy talking to everyone out the window!! |
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